
It’s time to start finding the right business partners.
The Leadership Insider network is an online
community where the most thoughtful and influential people in business
contribute answers to timely questions about careers and leadership.
Today’s answer to the question “What do you look for in the ideal
business partner?” is by Daniel Saks, co-CEO and co-founder of AppDirect.
One of the most important decisions a
founder has to make when starting a business is whether to stand alone
or work with a partner.
It’s no secret that getting a company off
the ground isn’t an easy feat, particularly for first-time founders.
Many advisors, investors and peers recommend sharing the
responsibilities with a partner. While putting together a founding team
with the right mixture of personalities, visions and work ethics is
daunting, getting it right can not only mean the difference between
success and failure, but can propel your company to the next level.
I’ve been friends with Nicolas Desmarais,
my co-founder at AppDirect, for many years. Long before starting our
company we would always brainstorm business ideas together. We used to
look at the Fortune 500 and wonder how we could one day form a company
with the same kind of lasting value and legacy. After graduating college
in 2007, we talked about business leaders like John D. Rockefeller,
Bill Marriott and Bill Gates, and realized that the businesses with the
most enduring, long-term impact all placed emphasis on core values.
These touchstones determined their relationships with team members,
partners and customers, and helped guide them through times of change.
Founded in 2009, AppDirect is going
strong and each day brings a new adventure. As co-CEOs, Nicolas and I
manage the business together, and while our friendship is a factor in
our successful partnership, we’ve identified a few key elements along
the way that can be applied to any business relationship:
Have a shared vision and values
In 2009, businesses on Main Street were struggling in the wake of the Great Recession,
and it looked pretty bleak for entrepreneurs. Nicolas and I pictured a
world where cloud solutions could be the great leveler, and our shared
vision — helping other entrepreneurs succeed —has grown the company from two to nearly 400 employees who are as passionate about that vision as us. The core values we’ve established at AppDirect
— including positive mental attitude and humility — came from our
personal backgrounds and have governed the way we operate as a company.
Divide and conquer responsibilities
Many of the great technology companies
are either led by a products visionary or a sales visionary. Nicolas and
I felt early on that it was critical to have a strong balance between
the two because we wanted to create great technology, and still have the
ability to scale worldwide. So he focuses on product engineering
and design, and I focus on sales, business development and marketing.
You’ll create a healthy, collaborative infrastructure if you each take
on and understand specific responsibilities early on.
Embrace open and transparent communication
When Nicolas and I started AppDirect, we knew we had a strong foundation because we shared
compatible and complimentary skillsets and passions. And of course, we
knew a lot about each other’s personalities and temperaments. Work to
open and honest communication. Even on occasions when you and your
partner have different opinions about something, assume positive intent
and a shared vision. That will allow you to arrive at whatever solution
is best for the company.
Have each other’s backs
As founders, you’ll be incredibly busy
and won’t always be in the same room at the same time. This can make
day-to-day decision making challenging. However, knowing that any
decision either of you makes is informed by your shared values and
long-term vision for your company will create an underlying, mutual
trust that you’ll always have each other’s interests — and the company’s
interest — in mind.
Celebrate the wins and shrug off the losses
Starting a business is an immense effort
with many ups and downs. It can be easy to dwell on the downs,
especially in the beginning, but a great partner will encourage you to
keep moving forward. When the victories come, even if they seem minor in
the long run, make a point to celebrate as a team. It makes a
difference to work with someone who can appreciate the positives as you
go through this journey.
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